SKULYSH, M.; PASTRANA BRINCONES, J. L.; PARHOMENKO, D. DEVELOPMENT OF THE CONCEPT FOR THE COMPUTATIONAL RESOURCES MANAGEMENT SOFTWARE IN THE CUSTOMER SERVICE SYSTEMS. Information and Telecommunication Sciences, [S. l.], v. 13, n. 2, p. 26–33, 2022. DOI: 10.20535/2411-2976.22022.26-33. Disponível em: https://infotelesc.kpi.ua/article/view/269098. Acesso em: 17 aug. 2025.